Privacy Policy

At IPX Digital, we are committed to protecting your privacy and ensuring the security of any personal information you provide. This Privacy Policy outlines how we collect, use, and protect your data when you use our services.

1. Information We Collect

We may collect the following types of information when you use our service:

  • Personal Information: Name, email address, phone number, and payment details.

  • Content Information: Video files, URLs, and any other information you provide for the purpose of editing your videos.

  • Technical Data: IP addresses, browser type, operating system, and other details collected through cookies and analytics tools when you interact with our website.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Service Delivery: To provide you with the video editing service, including communication about the status of your project and delivering the final product.

  • Payment Processing: To process payments for the service you purchase.

  • Customer Support: To respond to your inquiries, handle requests, or troubleshoot issues.

  • Marketing (with consent): If you provide explicit permission, we may use your content for marketing or testimonial purposes.

  • Legal Compliance: To comply with any applicable legal requirements or enforce our Terms of Use.

3. How We Protect Your Information

We take the security of your data seriously. We implement industry-standard security measures, including encryption and secure storage, to protect your personal and content data from unauthorized access, disclosure, or misuse.

4. Data Retention

We retain personal information and project data only as long as necessary for the purposes outlined in this policy or as required by law. No video content will be stored or retained after the project is completed unless we request and are granted permission to retain it for marketing or testimonial purposes.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Third-Party Service Providers: These include payment processors (e.g., Stripe) or cloud storage providers that assist in delivering our services.

  • Legal Authorities: When required by law or in response to legal processes, we may share information with relevant authorities.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can request correction of any inaccurate or incomplete information.

  • Deletion: You can request that we delete your personal data, subject to any legal obligations we may have to retain it.

  • Consent Withdrawal: If you’ve given consent for the use of your content for marketing purposes, you can withdraw this consent at any time.

7. Cookies and Analytics

We use cookies and third-party analytics tools (e.g., Google Analytics) to improve our website's functionality and understand how users interact with it. Cookies collect information such as IP addresses, browser types, and site activity. You can adjust your browser settings to refuse cookies, but this may affect how our website functions.

8. Payment Processing

Payments are processed securely through third-party providers (e.g., Stripe). We do not store your payment information on our servers. All payment data is handled in compliance with PCI DSS (Payment Card Industry Data Security Standards).

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or post a notice on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

IPX Digital


11923 NE Sumner

STSTE 700578

Portland

Oregon

97220


Email: privacy@ipxdigital.com

Website: www.ipxdigital.com